Metamorphosis

FREQUENTLY ASKED QUESTIONS

Metamorphosis FAQs

ORDERS & SHIPPING

How long does it take to receive my order?

Processing takes 2-5 business days, and shipping time varies:

USA & Canada: 5-12 business days
UK & Europe: 7-15 business days
International: 10-20 business days

How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can also track your package on our Order Tracking Page.

Do you offer express shipping?

Yes! We have expedited shipping options at checkout for select locations. Delivery times depend on your location.

Metamorphosis FAQs

RETURNS & REFUNDS

What is your return policy?

We accept returns within 14 days of delivery for unused items in original packaging. Personalized and custom-made products are non-refundable unless defective.

How do I initiate a return?

Use our Contact page to reach out to us with your order number and reason for return. We’ll guide you through the return process.

Metamorphosis FAQs

CUSTOM ORDERS & GIFTS

Can I personalize an item?

Yes! Some of our products, like mugs, apparel, and wall art, have customization options—look for the reach out to us.

Can I send an order as a gift?

Of course! Simply enter the recipient’s shipping address at checkout. We also offer gift messages for a personal touch.